We fundamentally believe you will be thrilled with the products you purchase from Obsidian Edge. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. But we want to make sure you’re completely satisfied with your purchase
If the product you received is incorrect, damaged in shipping, or defective in another way, you may return it for a 100% refund, within 30 days of receipt. In cases of wrong item shipped, shipping damage, or defect, please contact us for a return shipping label. If you wish to return your purchase for any other reason, you may return it for a 100% refund, within 30 days of receipt. To submit a Return Request, please email us at info@obsidianedge.com.
All items returned for refund must be in mint, unworn/unused condition, and returned with the original Obsidian Edge branded packaging and any accessories, certificates, etc. Missing items may incur a nominal replacement fee.
Return Policy for Custom and One of a kind items
Customized, engraved, or especially made-to-order items are produced according to the customer’s specific selections and preferences. Due to the personalized nature of these products, all such sales are final. These items are not eligible for return, exchange, cancellation, or refund under any circumstances