Welcome to Oman House Movers. By booking or utilizing our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before confirming your booking.

1. Scope of Services

Oman House Movers provides professional moving, storage, and handling solutions. The core services provided include:

• Office Relocation: Professional commercial and office moving designed for minimal downtime and disruption.
  
• House Moving: Safe and efficient residential moving services tailored for a smooth relocation process.
  
• Loading & Unloading: Labor and handling services for loading, transporting, and unloading items and equipment.
  
• Storage Units: Secure short-term and long-term storage facility solutions.
  

2. Bookings, Quotations, and Payments

• Quotations: Quotations are based on the initial information provided by the client regarding the volume of items, access conditions, distance, and required services. Final charges may adjust if additional items or services are requested on-site.
  
• Payment Terms: Full or partial payment deposits may be required prior to the move date. Full payment must be settled upon completion of the service unless otherwise agreed in writing.
  
• Cancellations & Rescheduling: Cancellations or requests to reschedule must be made at least 48 hours prior to the scheduled service time. Late cancellations may incur a fee.
  

3. Customer Responsibilities

To ensure a seamless moving process, the customer agrees to:

• Access & Permits: Ensure proper parking permits, building management entry permissions, and elevator reservations are arranged prior to the team's arrival.
  
• Valuables & Excluded Items: Transport high-value items (cash, jewelry, legal documents, fine art) personally. Oman House Movers does not handle hazardous materials, explosives, illegal substances, or perishable goods.
  
• Preparation: Ensure items not included in a full-packing contract are securely boxed, sealed, and ready for loading prior to crew arrival.
  

4. Liability and Damage Claims

• Inspection: Customers must inspect all goods and property immediately upon completion of the move alongside our team lead.
  
• Claims: Any damage to items or property must be reported in writing within 24 hours of delivery.
  
• Limitations of Liability: Oman House Movers takes maximum care during handling and transit. However, we are not liable for:
  
  • Damage resulting from improper self-packing by the customer.
    
  • Internal electronic or mechanical failure of appliances/electronics where no external damage is present.
    
  • Pre-existing structural defects, fragile wear-and-tear, or inherent defects in furniture (e.g., particleboard/ready-to-assemble furniture).
    

5. Storage Unit Conditions

For customers utilizing our Storage Units service:

• Prohibited Items: Hazardous chemicals, flammable liquids, food/perishables, or contraband are strictly forbidden in storage units.
  
• Payment Default: Storage fees are billed on a recurring schedule (monthly/short-term basis). Failure to pay storage fees after written notice may result in restricted access or disposal/auction of stored goods in accordance with applicable laws.
  

6. Force Majeure

Oman House Movers shall not be held liable for delays, failure to perform, or loss caused by events beyond reasonable control, including extreme weather conditions, road blockages, labor strikes, natural disasters, or government restrictions.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Oman House Movers operates.
For inquiries, service modifications, or questions regarding these terms, please contact our customer support team.